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Lead Generation

Paid search vs paid social

Paid search reaches people who are looking. Paid social reaches people who are not. For most local service businesses that single distinction settles the question, though there are real exceptions worth knowing.

Last reviewed by James Henderson

Frequently asked questions

What is the core difference?

Intent. Paid search reaches people who typed a problem; paid social interrupts people who were not looking. That produces high conversion at high click cost versus low conversion at low click cost.

Which suits most local trades?

Paid search, particularly for urgent work, established needs and specific services. With a small budget it puts limited money in front of people already looking, which is the efficient use of it.

Does paid social have a real role?

Yes — for services nobody searches for until prompted, for visual trades where finished-work photography performs, for seasonal offers, for remarketing to previous visitors, and for recruitment.

What is the strongest use of social for a service business?

Remarketing to people who already visited your site. It is cheap relative to search and reaches an audience that has already shown interest.

How should I compare the two?

Cost per booked job, using call tracking, a source field on the form and a source column in the job record. Comparing click prices tells you nothing useful.

Want this looked at for your business?

Twenty minutes on the phone usually finds the one thing holding the number back. James answers himself.

You reach James, not a call centre. No answer means he is on a job — leave a message and he calls back.

Call James: 832-338-2926

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